As
a result of the COVID-19 crisis, there has been a 55% drop in demand for
in-person interpreters across several industries. Many businesses are also
finding that phone interpretation is far more efficient and cost-effective than
traditional in-person interpreting.
PHONE INTERPRETING VS IN-PERSON INTERPRETING:
Thanks
to Phone interpretation being lower cost than in-person interpreting, some
business plan to make their switch to over the phone
interpreting permanent. However, it is important to note that
there are pros and cons to both interpretation methods.
Phone interpretation Benefits
At
Languagers, we provide reliable, low-cost Phone interpretation services to
businesses all across the United States.
However, our clients don’t just make use of over the phone interpreting to save
on interpretation costs.
One
of the chief benefits of Phone interpretation rests with how quickly it is
possible to connect with language interpreters.
· At Languagers, we
can connect businesses, professionals,
and members of the public with interpreters in a matter of seconds.
· Phone
interpretation can be planned in advance or take place at the last minute with
little to no planning.
· As a rule, Telephone interpretation is
more reliable than alternative forms of interpreting like video interpretation,
as calls require less bandwidth than video calls.
Now
that telephone interpreting is rising in popularity as a result of COVID-19, it
is easy to see why some businesses might consider making the switch from
in-person interpreting permanent. However, it is important to note that in-person interpreting still
offers some benefits that over the phone interpreting is unable to.
In-Person Interpreting Benefits
· When on-site interpreters
are physically present in a room, they can read the body language of people
speaking, as well as other visual cues that make interpreting easier.
· In
many cases, recipients of interpreted dialogue say they feel more at ease when
interpreters are present who they can make eye-contact with and build a rapport
with.
· Pauses
during Phone interpretation when each speaker takes turns speaking can confuse
and interrupt the natural flow of conservation. By comparison, in-person
interpreters can help everyone in a conversation feel more engaged and at ease.
In
short, there are almost no barriers to the flow of conservation when all
speakers are in one place. This is why despite the on-going COVID-19 pandemic,
many politicians and major businesses are continuing to have meetings in person
and not remotely.
When is Telephone Interpenetration Always the Best
Option?
Despite
in-person interpretation being better for ensuring the accuracy of interpreted
dialogue, there are occasions where it is always better to make use of
telephone interpreting services.
· Like the present
time when face-to-face interpreting is not practically possible for many
people, Phone interpretation makes an excellent alternative option.
· Whenever it is
necessary to conduct a conversation quickly, Phone interpretation is the best
way to do so.
· Whenever it is
not possible to have another person present in a room for privacy reasons or
cultural concerns, Phone interpretation provides a suitable solution.
Of
course, when privacy concerns are the main reason you might elect to hire an
over the phone interpreter, it is important to remember that interpreters will
still be privy to all your conversation details. However, when you use a
reputable interpretation agency like Languagers, you can rest assured that all
our interpreters are bound by strict non-disclosure agreements.
Do
you need to hire an interpreter? Find out more about which option might be right
for you, by contacting Languagers today.
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