Video remote interpretation services vs. phone interpreter services

 

Remote interpretation services allow you to communicate with someone else remotely who speaks a different language. It does not require you to see them in person because the interpreter will work remotely. 

 

There are two ways for remote interpretation services to be delivered. They can be given through a video conferencing call on the computer or a traditional telephone conversation. You get to decide whether video remote interpretation services or phone interpretation services are right for you. 

 

Let’s go over the main differences between each one. 

 

Video Remote Interpretation Services 

 

Video remote interpretation services are the newest innovation in interpretation service technology. It allows both parties of a conversation to see the interpreter on a live video feed to their computers. You can choose whichever video conferencing software you’d like to use, such as Zoom, Microsoft Teams, and Cisco Webex. We have interpreters in our network who have access to all of these video conferencing programs. 

 

Some people will benefit from seeing the interpreter as they speak because they can read their lips and listen to them simultaneously. And if you require an American Sign Language interpreter, then a video remote interpretation service is necessary for witnessing hand signals.  

 

Don’t worry about additional costs for the software because these programs are free to download and use. You don’t need any fancy computer technology either. The video software can be installed and operated on any modern smartphone or tablet that came out within the last four years. Then just use a Wi-Fi connection to link to the video conversation.   

 

Phone Interpretation Services 

 

Phone interpretation services may or may not involve a computer. If you want to use Skype to make a direct phone call without any video, you have that option. The interpreter on the other end does not need to use a computer, though. They can use any telephone to provide the interpretation service because it only involves using their voice.  

 

Phone interpretations work similarly to video remote interpretations. The difference is that you don’t get to see the interpreter on the call. You’ll only hear their voice give an interpretation after a person speaks. It requires a little more focus and patience, but it can still be just as effective for allowing two people of opposite languages to communicate.  

 

When you need to communicate with someone who does not own a computer or has no computer access, then a phone interpreter is the best choice. Most people have access to a telephone of some kind, so you shouldn’t have a problem arranging a phone interpretation conversation with them. 

The Similarities of Each Service 

 

There are no good or bad choices here. The choice between a video remote interpretation service or a phone interpretation service depends on your particular situation. If any of the parties have limited access to a computer or high-speed internet connection, use a telephone. Otherwise, a video remote interpretation is a great choice.  

 

You’ll still receive a high-quality interpretation service with either one. Our network gives you access to interpreters of more than 350 different languages. Languagers.com has interpreters established throughout the world who are waiting to help clients with their interpretation needs. Access to our network is available 24 hours per day, seven days per week. Whenever you need a video or phone interpretation service, it will always be available to you.  

 

We also have interpreters who specialize in the terminologies of specific industries, such as government, business, legal, education, medical, and healthcare. For instance, if you need to arrange a video or phone interpretation service with an interpreter who understands medical terminology in Chinese and English, we can connect you with an interpreter possessing these skills.   

TOP 5 BENEFITS OF A TELEPHONE INTERPRETER SERVICE

 

How telephone interpreter service works? What are benefits of hiring telephone interpreters? What are the top 5 benefits of a telephone interpreter service?  

Telephone interpreter services require the use of a telephone to communicate different languages between individuals. Each telephone conversation will have three or more people on the line at once. The first two parties will be the people who need to communicate with each other in different languages. The third person will be the interpreter who understands both of their languages.  

There is no sophisticated technology required for telephone interpretation services. The use of a basic telephone is all you need. Of course, if you want to use a smartphone or virtual telephone program on your computer, you have that option if it makes you feel more comfortable. But since no video conferencing is involved, you don’t need to use a computer to communicate. All the communication is transmitted verbally.  

When one person speaks on the phone, the interpreter takes notes of what the person said. After the person speaks, the interpreter repeats what they said in another language for the other person to understand it. The interpretations get spoken after every couple of sentences. That way, the interpreter can keep up with everything said without losing any of the information.  

Below are the top 5 benefits of a telephone interpreter service.  

1) Remote Interpretations 

Telephone interpreter services allow you to communicate with anyone from any location. It doesn’t matter what language the other person speaks because you can find telephone interpreters who speak over 350 different languages.  

Whenever you need to speak to someone in a different language, you just need to take out your telephone and connect with an interpreter. It is fast and easy to do.  

2) No Computer or Internet Required 

It is not always easy to find a computer and high-speed internet connection. Sometimes there might be a situation where you or the other person can only access a telephone. For instance, a person in police custody can only access a phone rather than a computer.  

In these types of situations, a telephone interpreter service will be invaluable because it does not require the use of any computer or high-speed internet connection. All you need to use is a basic telephone, whether it’s a landline or smartphone. It doesn’t matter. 

3) Industry Specific Interpretations 

A general interpreter might not understand complicated terminology in multiple languages. If your communication requires industry-specific terminology to be conveyed, you need an interpreter that understands this complex terminology in both languages getting spoken.  

You can find a telephone interpreter from the Languagers.com network who understands multiple languages and the terminologies of specific industries. These industries can include law, medical, government, business, and education. An industry-specific telephone interpreter can ensure that an accurate interpretation of complex words and phrases are given.  

4) Available 24/7 

Telephone interpretation services are available 24 hours per day, seven days per week. If you have an account with Languagers.com, you can take out your phone and connect with an interpreter whenever and wherever you need one. This service is perfect for travelers or anyone who is busy and on the go all the time. It will also allow you to accommodate other people’s schedules too.  

5) Confidentiality 

Telephone interpreters vow to maintain confidentiality regarding everything discussed on the telephone calls of their clients. You’ll never need to worry about sensitive information getting shared with anyone else outside of the conversation. The phone interpreters will never reveal your personal information to anyone else. 

Conclusion 

Telephone interpretation services are fast, easy and convenient. You never have to let a language barrier stop you from communicating with somebody no matter where you’re located or what language they speak. Languagers.com gives you access to a network of interpreters who speak over 350 languages. Hiring a phone interpretation service provider has never been easier.