Why Privacy Is Vital To Modern Video Remote Interpreting Services

 

Web video remote interpreter services and video conferencing, in general, has entered a new golden era.

WHY PRIVACY IS VITAL TO MODERN VIDEO REMOTE INTERPRETING SERVICES

In just nine short months, everyone from the British royal family to local town councilors have started making regular use of video remote interpreting apps like Zoom. Click here to know more. However, as the popularity of video remote interpreting has increased, so too have a number of privacy concerns.

What Privacy Fears Affect Web Video Conferencing?

At Languagers, we provide on-demand web video remote interpreting services to clients in a wide variety of industries. Every day, therefore, sees us work with the likes of attorneys, medical professionals, law enforcement personnel, and major business leaders. 

To safeguard the privacy of each of our clients, we never harvest data from those who use our services. Neither do we track you or share details of what you discuss with others when using our platform to anyone.

Sadly, trending video remote interpreting apps like Zoom don’t offer the same privacy assurances.

·       Despite becoming a hit among everyone from school teachers to politicians, Zoom has been accused of selling user data to Facebook, and a host of other privacy failings.

·       Earlier this year, Microsoft was accused of listening to private Skype conversations, without putting measures in place to secure recorded audio.

·       In August, it was revealed that remote working and video remote interpreting apps have been responsible for 66% of company data breaches in India this year.

Is The Video Interpreting Service You are Using Secure?

At Languagers, our web video remote interpreting services are made available through our own proprietary video remote interpreting platform.

On request, we are able to connect clients with interpreters who can use other platforms like Zoom. However, when you use our platform, you can rest assured that your conversations are kept 100% secure. This is thanks to the fact that our platform and all our interpreters are 100% HIPAA compliant.

What Does HIPAA Compliance Mean?

The Health Insurance Portability and Accountability Act (HIPAA) was enacted on August 21, 1996. At it’s most basic, being HIPAA compliant means that businesses like ourselves at Languagers, need to have rigorous systems in place to protect customer confidentiality.

·       We regularly audit the security of our video interpreting software, website, and IT systems.

·       Being HIPAA compliant means that we regularly undertake new data security risk assessments.

·       To prevent privacy breaches, we provide ongoing security training to all our interpreters and employees.

Don’t Take Your Data Privacy for Granted

All Languagers interpreters are also bound by strict confidentiality agreements. This being the case, when you utilize our VRI or web video remote interpreting services, you can rest assured that anything you discuss online will stay strictly confidential.

Do you need to host a virtual conference or meeting where one or more interpreters will be present? If so, make sure to think carefully about the potential privacy implications of using apps like Zoom.

As it stands, if you need to discuss sensitive business, medical, or legal information, you probably don’t want Facebook, Google, or Microsoft listening in on your conversation. This being the case, don’t just turn to Languagers to hire an interpreter. Turn to us to also make use of video conferencing software you can trust absolutely.